Managed IT Services:
Managed IT services
designed for you
Managed IT Services:
Managed IT services
designed for you
The managed IT services we deliver are designed to help you get the very best from your IT infrastructure both now and in the future.
Our managed IT services contracts are individual because every business is different. The one thing everything we deliver has in common is consistency because we have an agreed scope of work to deliver against each month.
As a valued client, you’ll know we’ve always got your best interests in mind, from planning and implementing the right networks to evolving your long-term strategy to ensure it aligns with your business and commercial goals.
Everything we do under our IT managed services contracts is designed to be proactive. We take a long-term view of what’s best for your business, ensuring our solutions are secure, optimised and aligned with your strategic goals.
- IT Helpdesk
full and unlimited access with clear response SLAs
- Remote access
quick and easy problem resolution without us needing to be on site
- Device updates and support
we cover Windows, Apple and Linux devices to ensure all firmware and software is updated and full operational
- IT Roadmap
we build a bespoke and proactive technology plan for all our clients which maps growth plans and budget against the likely IT solutions needed to deliver. It also provides a full risk assessment.
- Software Patching
stay up to date with all your programmes
- Hardware Supply
from new starters having instant access to the kit they need to repair and replacement across the whole workforce, this is all about business continuity
- Network Design
many organisations have complex distributed IT needs with home workers or international locations. We’ll design the more efficient and effective network which also incorporates your communication needs
- Security
we’ll deal with everything from email and endpoint security through to data protection and also work with you to obtain your own cybersecurity credentials if they are needed. Cyber Essentials and Cyber Essentials+ are more likely to be a prerequisite to doing business and are therefore an essential accreditation if you’re in a supply chain
- Domain Hosting and Management
we’ll ensure your critical domains are renewed when needed and all DNS records are managed
- License and Asset Management
we’ll track all your assets for accounting purposes and also monitor updates and subscriptions in one place to save you time and admin
- Backups and Disaster Recovery
backups are needed, even if you’re in the cloud. We’ll make sure everything is safe and can be reinstated swiftly in the event of any interruptions
As with our other services, we take a completely flexible view of what our clients might need, preferring to work closely with you to design a bespoke service.
The main outcome of your managed IT services should be peace of mind and the ability to focus on delivering your own core business.
Managed IT Services
built around you
At MirrorSphere, we don’t believe in one-size-fits-all solutions. Our Managed IT Services are designed to align with your business goals, providing everything from proactive IT roadmaps and cybersecurity to full helpdesk support and device management. We focus on keeping your systems secure, efficient, and ready for future growth.
Our services include unlimited remote support, network design, software patching, backup and disaster recovery, and hardware supply, all delivered with clear service levels. By acting as an extension of your business, we take the pressure off your internal teams and help you stay focused on what you do best.
One client described working with us as “smooth and uncomplicated from the initial conversations through to mobilisation.” If you’d like to find out how we can help your business thrive, complete our quick IT Services Questionnaire for a no-obligation discovery call.
Joshua was really patient and talked me through what to do if the issue occurred again and didn't make me feel foolish.
Thank you Joshua!!
Now in BAU and everything just happening in the background.
Excellent service, could not recommend enough.
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